Membership Policies
Membership Types
The Couples Membership is for those that are married. Married couples must provide proof of marriage. This can be a marriage license, a bill with both names on it, or driver licenses with the same address.
The Family Membership includes spouses and any children in the household under the age of 18 years old or still in high school. Proof of marriage and household children is required.
Billing
The monthly membership dues must be taken electronically from either a credit card, debit card, checking account, or savings account.
If paying with a credit card, a 3% service fee will be applied to the charge.
Monthly membership dues will be billed on the first day of each month.
If the payment does not go through on the first, the member will be charged a $25 decline fee and the member will be restricted at check-in until the balance is paid.
If the monthly dues are charged on a credit card and declined, then another attempt will be made on the fifth of the month.
If the monthly dues are drawn from a bank account and declined, then another attempt will be made on the tenth of the month.
If the member still has late charges on the 18th of the month, the member will be charged an additional $25 late fee.
A member is not allowed to participate in programs or use the facilities until unpaid balances are paid in full.
Contract Completion
Once an individual starts a monthly contract, the member’s rates will not change during the time of the contract. Once the monthly contract period is complete, the membership will automatically roll into a month-to-month format with the same monthly rate. It is the responsibility of the member to cancel their membership. If the membership is cancelled prior to the first of a month, then they will not be charged for an additional month.
After the monthly contract period is completed and the member is currently in the month-to-month format, if DAC has increased the rates for that respective membership option, then the member will be informed prior to a higher monthly membership rate being applied.
After the monthly contract period is completed, a member may enter a new contract period for another option. The terms of the new option apply.
Early Cancellation
If a member needs to terminate their contract before it is completed, then the member will be charged a $200 cancellation fee.
Putting on a Hold
There are times a member may need to put their membership on hold because they, say, plan on being out of state for an extended period.
A member participating in the two-year commitment cannot put their membership on hold.
If a member has a monthly contract, they can put their membership on hold for $10 per month.
Those months do not count toward the initial completion of their monthly contract period.
Upgrade
If a member is currently in the 12-month contract period and decides they want to upgrade to another option, then they may without being required to pay the early cancellation fee. The upgrade would start the “calendar” over. An upgrade is defined as moving to an option that has a higher monthly fee.
Medical Freeze
If a membership needs to be put on freeze for medical reasons, the member needs to provide DAC with a doctor’s note every three months to stay on a freeze unless the original note states how long. For a medical freeze, the hold fee is not applied.
Military Service
If a member is relocated out of the area due to military service, then the member can cancel their membership or put it on hold and there will be no hold fees or cancellation charges applied. Evidence of the military’s actions for the move or deployment needs to be provided.
Code of Conduct
DAC is a family-friendly environment. Members are expected to act accordingly. DAC may need to terminate a membership due to inappropriate behavior. In these rare instances, membership dues already paid will not be refunded.